Frequently asked questions

Here you’ll find some answers to the most common questions people ask us, but of course feel free to contact us directly for any additional question or request!

Customs & Duty

Free Customs allow you to bring in a maximum of 1 liters of alcoholic beverages and 200 cigarettes or 50 cigars or 100 grams of tobacco.

Health and vaccinations

There is no mandatory vaccine to enter Indonesia. We recommend you check with your local medical center with respect to the need for vaccinations and malaria prophylactics.

How can I pay Dive Explore Indonesia?

Our company bank account is in Hong Kong, we will provide you details for you to arrange a wire transfer.
Shall you wish to pay with VISA card, it is also possible via PayPal with a 3.5 % additional fee.

Passport and Visa

Passport & Visa

Your Passport must be valid for at least 6 months on your date of arrival.
You can arrange Visa from your Indonesian Consulate before departure. Tourist Visa is for maximum 60 (sixty) days stay
Visas are also available for tourists from many countries directly at Denpasar airport for free for 30 days non renewable or for U$ 35 for 1 month renewable.

Depending on your passport there are three options to enter Indonesia that apply to most travelers that come for tourist or social purpose only:

  1. No Visa required (majority of countries – FREE entry, 30 days valid, NOT extendable
  2. Visa on Arrival (35$, 30 days valid, extendable (once for 30 days)
  3. Visa needed (apply abroad before arriving in Indonesia
What are the electricity standards in Indonesia?

Throughout Indonesia, electric power is 220V/50Hz, and outlets are of the European type.

What is the water temperature in Indonesia ?

In Raja Ampat, Banda and Sulawesi, temperatures range between 27 and 29 degrees. In Komodo, Alor and Bali, the temperatures can get chilly at some dive sites, a hood or a 5 mil wet suit may be a wise investment. Depending on your ability to resist cold water we either generally recommend for Indonesia a 3mm or a 5mm wetsuit.

What money should I bring to Indonesia?

Indonesia has ATM machines in all major cities. If divers want to bring cash, it is recommended that currency exchange is conducted in Bali or in Jakarta, as in more remote locations the exchange rate is generally lower. For divers bringing USD remember to bring high value bank notes – $100 – which will give a better exchange rate.

It is important not to bring USD notes older than 2006 and in good state. Traveler’s checks are accepted in some places, but are not commonly used in Indonesia.

What tax must I pay?

There are some National Park entrance and local fees, with some operators this fees are included, with some operators the diver has to pay. You will be informed of the details during the booking procedure.

Who helps me once I am at destination?

Depending on your destination, we will give you all contact details of the person in charge of transfer and dive operator. In any case you can also contact us 24/7 via our hotline in Indonesia at Tel: +6282144870180.

Why should you book with us?

Most of our team is in Indonesia, giving us the ability  to react  fast to any imponderable like flight cancel or schedule changes, liveaboard last minute cancellation or other unpredictable incidents… Our team is reachable 7 day a week via our hot line at : +6282144870180. (of course without time zone difference)

Being a part of the Indonesia dive scene for almost two decades, we repeatedly dove the best destinations this country has to offer, we hope to share this knowledge with you and organize the best dive holiday you could dream of…

Our prices are fair prices; our partners (dive operators) are carefully chosen based on their offer and reputation as well as for their eco and responsible tourism practices.

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